Christianity Essays Essay Example | Topics and Well Written Essays - 1250 words

Christianity Essays - Essay Example d that is to proclaim God’s abounding love for His people and how He placed Himself at the center point of Israelites’ struggles to bring them to deliverance. The Gospel of John supports its claim by showcasing Jesus’ relation with David and the actual prophesies of the prophets from the past, telling that the coming Messiah is the one who belongs in the house of David. In the scripture, God promised to David that He would never break his covenant with Him. Thus, the human existence of Jesus as God is the fulfillment of this eternal promise. The Gospel of Matthew is making its claim to the Jews, who are people who believe the idea that there is only one God, the one Who delivered them from the hands of their enemies like the Philistines. Just like David, Jesus is the appointed Messiah who will comfort and bring deliverance to the Israelites from the Roman Empire. Although the battle would not include weapons just as how David did it from the past, Jesus’ way of fighting against the oppression was through his teachings about God’s enduring values and principles, which are supposed to bring the people to their victory. Absolute power and authority are what John is trying to put in the name of Jesus in his writings. This is to justify his claim that Jesus is God. John is trying to emphasize that one should have a strong doctrine of believing that God’s ultimate characteristics and Jesus’ are one. John is appealing his claim to those believers who strongly placed absolute power and authority in the word of God, as John himself claims that God and His Word are one and the Word is Jesus made flesh and dwelt among us. However, just like Matthew, John’s ultimate purpose of sharing the Gospel is to proclaim that Jesus is to deliver us from our sins for us to receive eternal life. Nowadays, because of the sins those describe in the Bible, many people are unable to experience the joy or the life God wants His people to experience. Just like the Israelites

Challenges Faced by Trade Unions in Organizing Migrant Workers in UK Essay

Challenges Faced by Trade Unions in Organizing Migrant Workers in UK - Essay Example A good example of how labour unions have shaped the politics of the United Kingdom is by considering the Labour Party. The political party started off as just a trade organization but grew so much to the point that it ended up forming the government for many years. Trade unions are necessary in the United Kingdom because; the help in the selection and recruitment of workers. They do this by ensuring that the process of selection and recruitment of workers is done in an open manner and that people are hired based on their academic qualifications or merits (McGovern, 2007). This ensures that nepotism and corruption does not take place when people are being considered to be hired. Trade unions also help in settling industrial disputes in the United Kingdom in a manner which is rational. Trade unions act as mediators between workers and their employers in case here is any dispute regarding payment, benefits or working conditions. Trade unions represent the workers and allow a sitting fro m which they can negotiate the issues in question with the employers making sure that both the workers and their employers are satisfied by the decision they arrive at. In their functions, trade unions in the United Kingdom are expected to uphold social responsibilities because these unions are considered to be part and parcel of society. Making sure that there is industrial peace is one such social responsibility that is expected of trade unions not only in the United Kingdom but also in other countries (McGovern, 2007). Trade unions should ensure that there is industrial peace by ensuring that workers strikes and demonstration do not occur (Nickell and Salaheen, 2008). They should do this by making sure that all disputes between workers and their employers are settled in a civil manner which will not disrupt the country. In the United Kingdom, trade unions that are specifically meant for workers who are migrants. Such workers unions specifically cater for the needs of workers who are not citizens of the United Kingdom. Other trade unions have also started taking concern of the issues that migrant workers are facing (Mc Govern, 2007). One advantage that the United Kingdom is that it has a huge supply of labour especially from workers who come from outside the United Kingdom. According to a survey done by the by Labour Force Survey (ONS), growth in employment in the United Kingdom (CIPD, 2013). From the year 2002 to 201e number of United Kingdom workers employed remained the same for the period of the ten years. At the same time, the number of migrant workers who were employed during this time increased. This conclusion was arrived at because despite the fact that the number of United Kingdom born workers hired did not steadily increase the overall number of workers hired by 1.7 million workers (CIPD, 2013). In these ten years, the number of migrant workers grew from nine percent to 14 percent of the total workforce signifying that migrant workers play a huge function the United Kingdom's economy (CIPD). However, this workforce from migrants is comprised mostly of people from Europe. This is as a result of immigration laws that have been put in place b the United Kingdom government limiting immigration of the number of non European Union immigrants. This law was introduced in the year 2010, and it was later implemented fully in the year 2011. Employers in the United Kingdom were seriously opposed to this law. They were also supported by trade unions and business organizations because they felt that it would result in negative consequences to the country's economy. One reason why such a

Action Plan for Developing Discovery Skills

Action Plan for Developing Discovery Skills Eunice Joy Gajjala Introduction Covey, S. R. (2004, p. 171). With people, little things are big thing. In some people, Innovation comes by birth. Some develop their innovative skills by learning and practicing. If they get the enough support from their family and friends, they would become the supervisors of the company and make it a huge success with their innovative skills. Five skills make the innovators unique from others. Ordinary people must acquire these skills to become creative. Associating Observing Questioning Networking Experimenting Action Plan An individual can become an innovative person by developing the following the below guidelines Reviewing Priorities Assess your Discovery skills Identify a compelling innovative challenge Practice your discovery skills Get a coach Before undergoing any task, first, we must assign the priorities for the tasks that we must complete on time. There are things which need to be met by giving high priority with respect to time, and there are things that can be delayed. We must plan, analyze, execute and implement them as per the strategies to achieve the goal. After assigning the priorities, we must work on strengths and weakness of our delivery and discovery skills. Later, we must work on the task in which we are facing challenges. This may be a personal challenge or an innovative challenge. Make a plan to practice the discovery skills to become innovative After choosing the challenges, we must work hard on the problems. Practice all the five discovery skills to overcome the problem. The first step for practicing is questioning. Try to improve the questioning skills Questions storming activities. Later identify the strongest skill that you possess and practice it. A coach or a mentor would always be helpful to motivate us in developing the discovery skills. Ethical Impact Back Biting is the issue that impacts the organization. Employees will reveal the secrets of one organization to the other one which is known as the internal threat to the company. It usually occurs due to the dissatisfaction in the current organization. This kind of behavior is usually resolved by broadening the emotional intelligence and by making the employees follow the ethical culture of the company. Ethical Framework Covey, S. R. (2004, p.348), I suggest three ways to develop spiritual intelligence: first, integrity-being true to ones highest values, convictions and conscience, and having a connection with the Infinite; second, meaning-having a sense of contribution to people and to causes; and third, voice-aligning our work with our unique talents or gifts, and our sense of calling. To overcome the ethical issue of back biting, spiritual intelligence has to be build up in the employees. Managers have to involve in this process. We can avoid the internal threats to the company by building up the emotional intelligence in the current employees. As said by Covey, we can develop the spiritual intelligence by integrity, meaning and voice aligning. Developing Discovery skills in Next Generation Technology is developing day by day, so as the innovation. Consider, Mark Zuckerberg, he used to sit on the last bench in his schooling, he was not soo studious, but even then now he became the CEO of the worlds number one social networking site, i.e., Facebook. He achieved this position with his innovative and discovery skills. It is the responsibility of the adults to improve the discovery skills in the children. The above diagram represents the leading innovation of a person with others. We must encourage the next generation through the developing as well as the risk-taking skills.   Ã‚   Sawhney, M. (2016, para. 1), A company can innovate along any of 12 different dimensions with respect to its (1) offerings, (2) platform, (3) solutions, (4) customers, (5) customer experience, (6) value capture, (7) processes, (8) organization, (9) supply chain, (10) presence, (11) networking, and (12) brand. A company can choose many ways to innovate. Each organization follows its strategies and policies to innovate. My Dyer-Discovery and Delivery Skills This table represents my Dyer-Discovery and Delivery Skills, The discovery skills are 38 and the delivery skills are 39. I almost possess equal discovery and delivery skills. Conclusion Dyer, J., Gregersen, H., Christensen, C. M. (2011, p. 221). Innovative leaders know innovation doesnt just happen, but requires a significant time commitment. Along with the five discovery skills, we must also possess the time commitment to become innovative. Observing the things and challenging the tough tasks by taking the risks are the common commitments of the innovative people. One most develop these skills by following the questioning strategy to become innovative. References    Sawhney, M. (2016). 12 Different Ways for Companies to Innovate. Retrieved February 27, 2017, from https://hbr.org/product/12-different-ways-for-companies-to-innovate/SMR207-PDF-ENG Covey, S. R. (2005). The 8th habit: From effectiveness to greatness. New York, NY: Free Press. {ISBN: 9780743287937} Dyer, J., Gregersen, H., Christensen, C. M. (2011). The innovators DNA: Mastering the five skills of disruptive innovators. Boston, MA: Harvard Business Review Press. {ISBN: 9781422134818}

Christian G. Appys Working-Class War: American Combat Soldiers and Vietnam :: American History

The Vietnam War, which lasted for two decades (1955-1975), was probably the most problematic of all American wars. US involvement in Vietnam occurred within the larger context of the Cold War between the US and the USSR. It was, and remains, morally ambiguous and controversial. The Vietnam War was slated as both a war against Communism and a war aimed at suppressing dangerous nationalist self-determination. Christian G. Appy's book, Working-Class War: American Combat Soldiers and Vietnam, is a graphic and perceptive portrayal of soldiers' experiences and the lasting effects the Vietnam War has had on the American culture and people. Working-Class War: American Combat Soldiers and Vietnam, is an analytical work that has three major purposes: 1. to show that those who fought in Vietnam were predominantly from the working class 2. to convey the experiences of the soldiers who served in Vietnam and 3. to offer his own scathing commentary of American actions in Vietnam. After World War II ended, Cold War alignments emerged. In 1946, Winston Churchill spoke against the USSR in his "Iron Curtain" speech. George Kennan's "Long Telegram" introduced the concept of containment, arguing that the US could keep communism from spreading by deterring Soviet expansion at critical points. Critical occurrences in1949 brought American communist fears to an extreme level. The Berlin Blockade and the Berlin Airlift, followed by Mao Zedong's triumph over Chiang Kai-Shek's Chinese Nationalist forces, and the successful atomic bomb tests of the USSR all contributed to the hysteria. America was gripped by paranoia, embodied by Wisconsin Senator Joseph McCarthy Communist witch hunts. The escalation period of the Vietnam War, which lasted for a decade (1955-1965) reflected the Cold War conflict in which the US and USSR avoided direct combat and thus avoided the possibility of nuclear war. Instead, the two superpowers battled though puppet forces. While the US backed South Vietnamese government was weak and corrupt, the USSR backed North Vietnamese government was a proud and group of nationalists willing to fight fiercely for Vietnamese unification and against foreign influence. The US faced an enemy that believed deeply in its nationalist as well as communist cause and hated US, and for that matter any foreign intervention. In Working-Class War: American Combat Soldiers and Vietnam, Appy estimates that approximately eighty percent of the soldiers who experienced combat in Vietnam were the sons of blue-collar workers. He presents his definition of

European History: Fascism Essay

After World War I, Europe struggles to return to peace and stability. Many new democratic governments fell apart under the attack of the Great Depression. As a result, new totalitarian regimes emerged such as Fascism and Communism. Totalitarian is a relating system of governments that is centralized and dictatorial and requires complete subservience to the state. By making the most out of new technologies of mass communications, dictators were able to gain support of their populations. Europe’s inability to deal with economic depression and the political movements lead to World War II. People lost faith in capitalism and then turned to a new system of government called fascism, which contributed to economic issues, political movements and dictatorship. At the end of World War I, Europe was faced with economic problems. More than 25 million were unemployed worldwide. (Document #5) The Great depression effected economy, with global industry dropping 36%m and world trade decreasing by 62%. The governments during World War engaged in heavy borrowing which caused iflation. Much of European economy was built on the loans from the United States. One country, Germany had high level of interest, which crushed agriculture and industry, a burden on taxes and external debt. In the beginning of the year of 1931 with the highest unemployment rate of 23. 3. (Document #6) Fascism preached several ideas that benefited a country. Fascists believed that a nation must struggle i n order to be safe and strong, peaceful countries were attacked. Germany, a fascist country under the rule of Adolf Hilter was one of them. (Document #2) Fascism, the new militant political movement, emphasized loyalty to the state and respect to its leader. Politician, Benito Mussolini founder the Fascist Party in 1919. In October 1922, about 30,000 fascist marched to put Mussolini in charge of the government. He abolished democracy, outlawed all political parties, and control the economy by allying the Fascists with the industrialist and landowners. (Document #1) Unlike Hilter joined a political group where their goal was that Germany should overturn the Treaty of Versailles and fight against communism. The political group was later on called the Nazis. Unlike communism, which supported the working and lower class, the Nazis were supported by the middle or lower middle class, whereas later formed a branch of fascism. Germany’s economy was desperate during the depression, and unfortunately people eventually turned to Hilter. (Document #2) Hilter wanted more than political and economic power. He turned to mass communications, such as radios literature, press, paintings and films as propaganda tools. Media that was against Nazism was burned and churches were forbidden to criticize. Hatred towards Jews was one main point about the Nazi ideology. Hilter figured that Jews were the cause of trouble. (Document #12) They passed laws that took away most right from Jews in 1933. By 1932, Nazis were the biggest political leaders and was continuing to grow. (Document #7) Hilter had absolute power for years, causing Germany to change into a totalitarian state. â€Å"Adolf Hilter is Germany and Germany is Adolf Hilter. † Hess says. (Document #2) Fascism was similar to communism. They both were ruled by dictators and denied individual rights. People who were frustrated by the peace treaties after World War I and the Great Depression were please to hear the message and accepted Fascism because it was â€Å"beneficial. † This brought many issues to Europe once again, then later causing World War II.

Paper Issues – Mobile Ecommerce

S30057544 Christopher Navarro Atarama S30057544 Christopher Navarro Atarama Mobile E-Commerce ITECH 3212 E-commerce 2 – Assignment 1 Mobile E-Commerce ITECH 3212 E-commerce 2 – Assignment 1 Table of Contents 1Abstract2 2Introduction2 3Definitions2 4Mobile E-commerce infrastructure3 5Privacy issues4 6Security issues4 7Mobile Client Device Technologies and Issues5 8Mobile devices applications issues6 9Bibliography7 * Abstract The following report is a document made with the intention of accomplishes the first assignment of E-Commerce 2 course of the University of Ballarat at IIBIT Sydney. The aim of this report is give a general overview about Mobile E-Commerce or M-Commerce and its different issues in the actuality. Introduction Day by day, new technologies come up bringing new ways of communication and interconnection, using the great network: Internet. This network, in addition, opens a wide door of electronic business opportunities known as E-Commerce (Roehl-Anderson, 2010). In the actuality, and with the development of new technologies in mobile devices area, make electronic commerce is more accessible, fast and mobile (Antovski & Gusev, 2009). This new E-business model is known as Mobile E-commerce or M-Ecommerce. According with Antovski & Gusev (2009), M-Commerce is defined as any transaction with monetary value that is conducted via a mobile telecommunications network. M-Commerce like Ecommerce can be B2B (business to business), P2P (person to person) or B2C (business to customer) oriented. The framework divides into couple sub areas based on user’s distribution criterion. Mobile Ecommerce addresses electronic commerce via mobile devices, where the consumer is not in physical or eye contact with the goods that are being purchased. Definitions Mobile Devices: Also referred to as handheld devices, are generally poket-sized devices with computing capabilities (including smartphones, PDAs, etc. ). These devices generally offer robust functionality without the restriction associated with heavier, tethered equipped (Harris, 2010). E-commerce: E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web. In practice, this term and a newer term,  e-business, are often used interchangeably. For online retail selling, the term  e-tailing  is sometimes used (Harris, 2010). Smartphone: A cellular telephone with built-in applications and Internet access. Smartphones provide digital voice service as well as text messaging, e-mail, Web browsing, still and video cameras, MP3 player, video viewing and often video calling. In addition to their built-in functions, smartphones can run myriad applications, turning the once single-minded cellphone into a mobile computer. Mobile E-commerce infrastructure The mobile e-commerce evolution is being fuelled by the same forces that enabled ecommerce by PC users (Buccafurri, 2010). According with Antovski & Gusev (2009), there has been considerable investment in mobile e-commerce by banks, hardware providers, cellular operators, and content providers that is leading mobile consumers to eventually have the same satisfactory experience, in terms of content and variety, that they have come to appreciate from their PC Several banking projects are underway to fund the payment architecture needed to address the mobile consumer. MasterCard International announced in May, 2000 that it would launch a fund for start-ups and established companies dedicated to the development of new roducts and services involving smart cards, e-commerce and m-commerce that strategically supports MasterCard’s member institutions (Winter, 2010). Visa, likewise, announced it was teaming up with Cyberbills and Aether Systems to create an â€Å"anytime, anywhere bill payment service†. Credit Mutual, a French bank, is teaming up with MasterCard International and Europay Internation al on an EMV-compliant mobile commerce pilot in France. Included in this global agreement are hardware providers France Telecom, Oberthur Card Systems, and Motorola. Other pilots are planned in Germany, Canada, Australia, Hong Kong, the UK and the US. Hardware companies are equally important stakeholders in the mobile commerce revolution (Buccafurri, 2010). Efforts are underway in developing standards and forming partnerships and consortiums between industry leaders to establish the platform for building the mobile commerce industry. Cellular handset manufacturers are leading this effort with developing next generation digital phones that will carry voice and data over new communications networks that will rival the wired market for transmission speeds and internet access. The big three; Ericsson, Nokia, and Motorola control over 50% of the handset market worldwide. They have formed an alliance called the Global M-commerce Standard. The objective of this alliance is to develop standards that will reduce the time to market for hardware, applications, and communications. Analysts predict that by 2003, there will be more cell phones that are capable of accessing the Internet than PCs. The ability of the cellular industry to quickly achieve worldwide standards like GSM, WAP (Wireless Application Protocol) and WAN (Wireless Application Network) has contributed to position they find themselves in leading the mobile commerce revolution. The consortium has wisely included operators and financial institutions into the mix to make sure the services will keep up with the technology (Australian Interactive Media Industry Association, 2009). Privacy issues Privacy issues have always been a key reason for potential online consumers to avoid E-Commerce (Jun Xu, 2010). In the early days of E-commerce, a significant fraction of consumers thought that credit cards could be â€Å"snatched† off the Internet. Solid encryption technologies have reduced most of those fears, and for the most part, new consumers don't orry about losing credit cards while online (Cruz-Cunha, 2010). However, there remains some very real privacy issues associated with conducting transactions electronically, which may be exacerbated with the capacity to undertake mobile transactions. These include unauthorized access to stored data, especially personal information and transaction history. Security issues According to Francesco Buccafurri (2010), s ecuring m-commerce may be even more difficult than protecting wired transaction. Constrained bandwidth and computing power, memory limitations, battery life and various network configurations all come into play, raise the questions as to whether there will be adequate security for users without compromising the ease of use and speed. In the use of text messaging, a number of security issues have already been identified, and will extend to the use of m-commerce (Buccafurri, 2010). While a direct SMS message is relatively safe because it is encrypted for its transition from one mobile handset to the other, because of its store forward nature, messages are vulnerable to being corrupted. Like voice messages, SMS' are stored on a server before being forwarded to the receiver. There is no mandatory encryption and access protection for storage. The only way to secure the entire transmission would be with end-to-end encryption. Messages exchanged between two service providers can also be violated in transit if the link between the two networks is not protected. If this information is payment details or authorities to make transactions, there is even more danger (Lee, 2009). The reliability of SMS messages is also in question. Unlike in Europe, where message delivery confirmation can be obtained by pressing a three-digit code, no confirmation is issued in Australia. The capacity to check and ensure that sent messages are received will be essential to build and maintain trust in the use of m-commerce. Mobile technologies manufacturers are developing improved security for applications with authentication and encryption technologies. However, there are two trade-offs for increased security, namely price and style (Cruz-Cunha, 2010). Mobile Client Device Technologies and Issues According to Antovski & Gusev (2009), the interactivity devices or mobile client devices currently most important to mobile e-commerce are mobile telephones, handheld computers, laptop computers, and vehicle-mounted interfaces. Hybrid devices are now appearing, such as the crosses between mobile phones and handheld devices (sometimes called smartphones), but the question remains as to what form the devices will ultimately take, which is an important issue for mobile system developers. Usability will become more critical with handheld and phone devices, which differ from desktop and laptop computers in terms of their smaller screen sizes, less available memory, and limited input devices (Antovski & Gusev, 2009). Many handheld devices are limited to a few lines of text, and do not have traditional keyboards. One usability issue is the need for organizations to determine how people can best use applications and access information through different devices. Mobile devices have forced developers to carefully revisit both operating systems and applications software on a variety of platforms (Jun Xu, 2010). Operating systems such as Microsoft’s Pocket PC and Palm’s PalmOS have been developed for handheld devices. Although this software meets some of the current needs, it has limited functionality. The creation of system software with increased functionality for devices with limited capabilities will be an ongoing challenge. Another important building block for this emerging infrastructure landscape may be the Wireless Application Protocol (WAP), which enables wireless devices such as mobile phones to access the Internet (Kr. Sharma, Sharma, & Raj, 2011). Many WAP-enabled devices have already appeared, although there is doubt as to whether WAP will become a globally accepted standard, especially with the popularity of Japan’s i-mode. Developers ultimately face the issue of deciding which set of protocols to accept, or risk the potential problems of working with multiple standards and/or choosing to ignore some. Mobile devices applications issues Many of mobile devices applications are currently constrained by technology limitations and issues described previously. According Juhnyoung Lee (2009), there are two fundamental application issues that researchers and developers must address are what tasks do users want to do without regard for temporal or spatial constraints and how to provide support for these tasks through wireless applications. Mobile e-commerce payment systems can also benefit from wireless technology (Skeldon, 2011). One scenario involves a consumer not having to stand in line to make a purchase, but simply paying for an item though a wireless device. Final payments might even be billed to a telephone company. Bluetooth technology may enable a list of available services to be generated automatically on a device when a user walks close to a Bluetooth-equipped cash register. Wireless technology is well suited for bringing e-commerce to automobiles and other forms of transportation (Lee, 2009). Traffic advisory systems can warn of impending traffic jams. Cars will eventually be able to report potential problems to service centres themselves. The service centre might even make minor adjustments to the car online. Car-mounted devices will eventually allow regular Internet access, although safety issues of â€Å"browsing while driving† must be addressed. While most initial mobile commerce applications seem to be aimed at the business-to-consumer market, business-to-business and intranet applications are also appearing (Lee, 2009). Service technicians can be dynamically assigned new tasks and sent problem information while they are traveling. Sales people can go literally anywhere in the field and access product information and customer accounts, although the applications right now are still subject to the constraints of current wireless devices. Organizations must address the issue of designing complex, robust applications that work well within these current (and any foreseeable) device limitations. Flexibility can be integrated into designs to enable future functionality. Conclusions Mobile electronic commerce enables the consumer to be able to conduct their business while on the move. In today’s fast-paced society, people are always looking to do everything on the go and do not want to be slowed down. Also, as technology changes throughout the years, people are now looking for their mobile devices to perform more tasks than ever before. It seems logical for people to want access to the Internet through their mobile devices and to want to take care of their business through these devices. Through the origin of mobile electronic commerce, people are now able to conduct their business over the Internet without having to sit in front of their computer all day. This saves consumers time because they no longer have to be logged onto their personal computer at home or work. This allows consumers to be mobile and on the go. But, mobile electronic commerce has also helped the companies as well. Bibliography Antovski, L. , & Gusev, M. (2009). M-Commerce Services. Retrieved August 09, 2011, from http://delab. csd. auth. gr/bci1/Balkan/15Antovski. pdf Australian Interactive Media Industry Association. (2009). Australian Mobile Phone lifestyle index. Buccafurri, F. (2010). E-Commerce and Web Technologies: 11th International Conference, EC-Web 2010, Bilbao, Spain, September 1-3, 2010, Proceedings. Springer. Cook, A. , & Goette, T. (2009). Mobile Electronic Commerce: What Is It? Who Uses It? And Why Use It? . Communications of the IIMA . Cruz-Cunha, M. M. (2010). E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness. Idea Group Inc (IGI). Encyclopedia. (n. d. ). Retrieved August 10, 2011, from PCMag. com: http://www. pcmag. com/encyclopedia_term/0,2542,t=Smartphone&i=51537,00. asp Harris, C. (2010, September). Ebook glossary. Retrieved August 10, 2011, from Library Journal: http://www. libraryjournal. com/lj/articlereview/886887-457/the_lj_ebook_glossary. html. csp Jun Xu, M. Q. (2010). E-business in the 21st century: realities, challenges and outlook. World Scientific. Kr. Sharma, R. , Sharma, R. , & Raj, S. (2011). CONFRONTS AND ISSUES IN M-COMMERCE: A BUSINESS ON MOBILE AND NET APPROACH. International Journal of Information Technology and Knowledge Management. Lee, J. (2009). Data engineering issues in e-commerce and services: second international workshop, DEECS 2009, San Francisco, CA, USA, June 26, 2006 : proceedings. San Fransisco: Springer. Roehl-Anderson, J. M. (2010). IT Best Practices for Financial Managers. John Wiley and Sons. Skeldon, P. (2011). M-Commerce. Crimson Publishing, Limited. Winter, R. (2010). Global Perspectives on Design Science Research: 5th International Conference, DESRIST 2010, St. Gallen, Switzerland, June 4-5, 2010. Proceedings. Springer.